Refund Policy

Personalized Touch for Your Pets 🐾 We're thrilled to create custom-made treasures for your pets. However, we must share that due to the personalized nature of our products, we're unable to accept returns or issue refunds for these unique items.

Exceptions and Special Considerations
In the event that your order arrives with the wrong size, an incorrect print, or shows signs of mishandling during transit. Please don't hesitate to contact us within [7 days] of receiving your package. We're here to ensure your satisfaction and will make it right.

Sales, Promo Code Coupons & General Store Policies
Each order may utilize only a single promo code.
Promo codes are solitary entities and cannot be combined for use. Mixing and matching is not within their purview.
They are non-transferable, exclusively intended for the party to whom they are issued, and may be subject to specific terms and exceptions for successful redemption.

It is important to note that promo codes are subject to periodic alterations.

Shipping charges are computed based on the aggregate cart value subsequent to the application of all promo codes.

A courteous reminder: We are unable to accommodate retroactive discounts. Thus, it is imperative to input your selected promo code at the time of checkout to ensure its application and your satisfaction.